Joe was an excellent representative of Kevin Shaw. He was courteous, efficient, knowledgeable, and thorough. After he replaced our garbage disposal, he tested everything that would have contributed to our original issue and discovered an additional problem and corrected it. He offered us several options and explained each one without pushing us to choose the most expensive. He didn't just say what needed to be done, he showed us what the problems were and made sure we understood the issues. I would not hesitate to call on Kevin Shaw Plumbing again and have already recommended them to a neighbor who needs some work done.
Gary Wheeler
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July 22, 2020
My service person was Jeffrey P.
Excellent in all ways.
He diagnosed an initial problem, recommended a solution, returned when water filter unit arrived and quickly and efficiently installed. First time I have used Kevin Shaw. From the first phone call to when Jeff left after completing work, all staff were exemplary. Notifications all along the way were timely and thorough. Appointment notifications timely and arrivals right as promised. This is a good company and Jeff is the best plumber I have ever encountered.
Gary W.
Monrovia
Joseph Spallino
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September 21, 2020
Jeff and Jose were both very professional. They did great work and kept me in loop throughout the entire process of replacing our gas line. Kevin Shaw Plumbing overall is amazing. They truly keep you informed on every level. I will definitely be using them in the future. Thanks for everything!
Ashleigh Bruno-Cox
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June 29, 2020
I had a great experience with Kevin Shaw Plumbing. The company sent someone out the same day I called. I called at 8am and Joe was here by 10am. Joe was very personable and professional. He made sure to wear his mask out of respect for me and my house. In addition, Joe made sure to disinfect/clean all the door handles after touching them, again out of respect for me and my house. Also, he worked quickly and efficiently. I also really like how he explained a lot of things we can do in order to prevent our tub from clogging again. Lastly, I LOVE how the company sends a text message with their pumper’s background, credentials, and picture about 5-10mins before the pumper arrives. I like having an idea of who is showing up at my door so I found this feature to be fantastic! Overall, I would highly recommend this company, especially Joe, to anyone. They are on the pricey side but I truly believe you get what you pay for and they are more than willing to work with you in terms of payment. Again, I highly recommend them.
Helen E
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April 12, 2019
My Compliments to everyone at Kevin Shaw Plumbing! From the very courteous office staff who took my phone calls, to the prompt, professional and genuinely kind and friendly techinician, Jeffrey P., who did AMAZING WORK, I can honestly say I am quite impressed! Jeffrey tended to three different repairs (and even a few minor separate repairs as a wonderful courtesy) in a very timely manner. Each finished repair was nothing less than stellar. More impressively, he left each area completely spotless!!! After today, I will call no one else for my plumbing issues. Many thanks, Jeffrey!
Joe was an excellent representative of Kevin Shaw. He was courteous, efficient, knowledgeable, and thorough. After he replaced our garbage disposal, he tested everything that would have contributed to our original issue and discovered an additional problem and corrected it. He offered us several options and explained each one without pushing us to choose the most expensive. He didn't just say what needed to be done, he showed us what the problems were and made sure we understood the issues. I would not hesitate to call on Kevin Shaw Plumbing again and have already recommended them to a neighbor who needs some work done.
My service person was Jeffrey P. Excellent in all ways. He diagnosed an initial problem, recommended a solution, returned when water filter unit arrived and quickly and efficiently installed. First time I have used Kevin Shaw. From the first phone call to when Jeff left after completing work, all staff were exemplary. Notifications all along the way were timely and thorough. Appointment notifications timely and arrivals right as promised. This is a good company and Jeff is the best plumber I have ever encountered. Gary W. Monrovia
Jeff and Jose were both very professional. They did great work and kept me in loop throughout the entire process of replacing our gas line. Kevin Shaw Plumbing overall is amazing. They truly keep you informed on every level. I will definitely be using them in the future. Thanks for everything!
I had a great experience with Kevin Shaw Plumbing. The company sent someone out the same day I called. I called at 8am and Joe was here by 10am. Joe was very personable and professional. He made sure to wear his mask out of respect for me and my house. In addition, Joe made sure to disinfect/clean all the door handles after touching them, again out of respect for me and my house. Also, he worked quickly and efficiently. I also really like how he explained a lot of things we can do in order to prevent our tub from clogging again. Lastly, I LOVE how the company sends a text message with their pumper’s background, credentials, and picture about 5-10mins before the pumper arrives. I like having an idea of who is showing up at my door so I found this feature to be fantastic! Overall, I would highly recommend this company, especially Joe, to anyone. They are on the pricey side but I truly believe you get what you pay for and they are more than willing to work with you in terms of payment. Again, I highly recommend them.
My Compliments to everyone at Kevin Shaw Plumbing! From the very courteous office staff who took my phone calls, to the prompt, professional and genuinely kind and friendly techinician, Jeffrey P., who did AMAZING WORK, I can honestly say I am quite impressed! Jeffrey tended to three different repairs (and even a few minor separate repairs as a wonderful courtesy) in a very timely manner. Each finished repair was nothing less than stellar. More impressively, he left each area completely spotless!!! After today, I will call no one else for my plumbing issues. Many thanks, Jeffrey!